TASA School and Student Forms

Program Syllabus

Major Appliance Repair Technician — 3-Week Intensive • TASA-FORM-SYL-001

Program Title	Major Appliance Repair Technician — 3-Week Intensive
CIP Code	47.0603 — Appliance Installation and Repair Technology
SOC Code	49-9031 — Home Appliance Repairers
Program Length	3 weeks (15 business days / approximately 120 clock hours)
Instruction Method	Blended — Classroom lecture, hands-on lab, field observation
Location	3976 Hwy 64/74 A, Rutherfordton, NC 28139 — in the foothills of the Blue Ridge Mountains
Class Size	Maximum 16–20 students per session
Class Schedule	Monday–Friday, 8:00 AM – 5:00 PM (with breaks)

Program Description

This program provides comprehensive training in the diagnosis, repair, and maintenance of major household appliances including washers, dryers, dishwashers, ranges, ovens, microwaves, and refrigerators. Students develop proficiency in electrical fundamentals, use of diagnostic tools, reading wiring and schematic diagrams, sealed refrigeration systems, and EPA 608 refrigerant handling requirements. The program also covers professional business practices including scheduling, invoicing, warranty claims, and customer service.

Program Objectives

Upon successful completion, students will be able to:

Safely diagnose and repair washers, dryers, dishwashers, ranges, ovens, microwaves, and refrigerators
Use a digital multimeter (DMM) to test electrical components and trace circuits
Read and interpret wiring diagrams and schematic diagrams
Understand sealed refrigeration systems and refrigerant handling (EPA 608 preparation)
Identify common failure modes and apply systematic diagnostic procedures
Communicate effectively with customers regarding repairs, costs, and maintenance
Use professional field service software for scheduling, invoicing, and warranty management
Prepare for the NASTEC certification exam

Curriculum — Week 1

Week 1: Electrical Fundamentals & Laundry Appliances (40 clock hours)

Day	Topic	Hours
Day 1	Safety fundamentals · Electrical theory (voltage, current, resistance) · Ohm's Law · Proper use of PPE	8
Day 2	Digital multimeter (DMM) operation · Testing continuity, voltage, and amperage · Component-level testing	8
Day 3	Reading wiring diagrams & schematics · Tracing circuits · Identifying switches, relays, and motors	8
Day 4	Washer systems: water valves, drain pumps, drive motors, control boards, door switches, suspension	8
Day 5	Dryer systems: heating elements, igniters, thermostats, thermal fuses, drive motors, venting · Lab practicum	8

Competency Assessment

Written quiz on electrical fundamentals and Ohm's Law (minimum 70%). Practical exam: correctly test three electrical components using a DMM.

Curriculum — Week 2

Week 2: Kitchen Appliances & Advanced Diagnostics (40 clock hours)

Day	Topic	Hours
Day 6	Dishwasher systems: wash motors, drain pumps, water inlet valves, control boards, spray arms, door latches	8
Day 7	Gas & electric ranges/ovens: bake/broil elements, igniters, temperature sensors, spark modules, surface elements	8
Day 8	Microwave ovens: magnetron, high-voltage components, door switches, capacitor safety, inverter technology	8
Day 9	Advanced diagnostics: intermittent failures, error codes, control board troubleshooting, tech support communication	8
Day 10	Lab practicum: diagnose and repair 3 appliances from symptom to resolution · Mid-program written assessment	8

Competency Assessment

Written assessment on kitchen appliance systems (minimum 70%). Practical exam: diagnose two kitchen appliances from reported symptoms to root cause.

Curriculum — Week 3

Week 3: Refrigeration, Business Practices & Certification Prep (40 clock hours)

Day	Topic	Hours
Day 11	Refrigeration fundamentals: refrigerant cycle, sealed system components (compressor, condenser, evaporator, metering device)	8
Day 12	Sealed system diagnosis: pressures, temperatures, superheat/subcooling calculations · EPA 608 regulations & preparation	8
Day 13	Business practices: starting a service business, scheduling, routing, invoicing, warranty claims, parts ordering, customer relations	8
Day 14	Servicer Edge field management software training · NASTEC exam review · EPA 608 exam review	8
Day 15	Final written examination · Final practical examination · NASTEC practice exam · Certificate ceremony	8

Competency Assessment

Final written examination covering all program content (minimum 70%). Final practical examination: complete diagnosis and recommended repair for a randomly assigned appliance scenario.

Grading Scale

Grade	Score	Status
Pass	70% – 100%	Certificate of Completion awarded
Conditional Pass	60% – 69%	Additional remediation required before certificate
Fail	Below 60%	Certificate not awarded; may re-enroll at reduced tuition

Required Materials (Provided)

Digital Multimeter (DMM) — Klein Tools or equivalent
Basic hand tool kit (nut drivers, screwdrivers, pliers, wire strippers)
Service manual reference binder
Student workbook and course materials
Safety equipment (gloves, safety glasses)

Instructor Qualifications

Christopher Thompson is the lead instructor and an experienced appliance repair professional with more than 10 years of field experience. Joy Thompson is Director of the School and Admissions. Guest industry specialists may provide additional instruction when scheduled.